John Paul II International Krakow-Balice (KRK)
14.3
km
Katowice (KTW)
105.9
km
Train
Kraków Main Station
2.2
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast spread was impressive, with a wide variety of tasty options that fueled our day perfectly.” view full review
Awesome Swimming Pool
“The swimming pool was a great addition to our stay, even though it was a bit cool, the ambiance made it enjoyable.” view full review
Fun Kids Area
“The kids area was a fantastic feature, keeping our little ones entertained while we relaxed.” view full review
Comfy Room Amenities
“The room was equipped with a fridge and coffee machine, making our stay feel like a home away from home.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Canoeing
Cycling
Billiard tables
Table tennis
Services
Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Children's menu
Children's play area
Toys
Game room
Spa & Leisure
Indoor swimming pool
Live entertainment
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Massage
Make up services
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Ironing facilities
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Ul. Tadeusza Kosciuszki 5,
Krakow,
Poland,
30-105,
Lesser Poland
Map view
street view
Ul. Tadeusza Kosciuszki 5,
Krakow,
Poland,
30-105,
Lesser Poland
City landmarks
Castle
Wawel Royal Castle
1.1
km
Square
Main Square
1.1
km
Center of Old Town
Krakow's Rynek Glowny Central Square
1.1
km
Museum
The Cloth Hall
1.2
km
Church
St. Mary's Basilica
1.5
km
Rynek Glowny
Old Town
1.1
km
University
Collegium Maius Great College
990 m
Church
Wawel Cathedral
1.1
km
KrakowPoland
Planty Park
1.5
km
ul. Maly Rynek 9
Saint Barbara's Church
1.4
km
Museum
National Museum in Krakow
720 m
Northeast corner of Plac Wolnica
Corpus Christi Church
1.9
km
Museum
Cracow Historical Museum
1.7
km
ul. Lipowa 4
Muzeum Krakowa
2.7
km
Pl. Mariacki 5
Bazylika Mariacka
1.3
km
al. Jerzego Waszyngtona 1
Kosciuszko's Mound
2.3
km
Bulwar Czerwienski
Monument of the Wawel Dragon
730 m
Church
Church of Saint Apostles Peter and Paul
1.1
km
ul. Basztowa
Krakow Barbican
1.7
km
Szeroka 24
Kazmierz The Former Jewish District
2.2
km
Church
St. Francis of Assisi Church and Monastery
900 m
At the midpoint of Grodzka On The East Side
Church of St. Andrew
1.1
km
Ul. Pijarska
Saint Florian's Gate
2.1
km
Museum
Rynek Underground
1.3
km
Museum
Oskar Schindler's Enamel Factory
2.7
km
Tower
Town Hall Tower
1.2
km
Park
Jordan Park
1.5
km
Museum
Lost Souls Alley
1.5
km
Rynek
Adam Mickiewicz Monument
1.3
km
Park
Blonia
1.4
km
Nearby
Castle
Wawel Royal Castle
1.1
km
Square
Main Square
1.1
km
University
Collegium Maius Great College
850 m
Rynek Glowny
Old Town
1.1
km
Center of Old Town
Krakow's Rynek Glowny Central Square
1.1
km
Church
Church of St. Martin in Krakow
910 m
At the midpoint of Grodzka On The East Side
Church of St. Andrew
1.1
km
Church
Church of Saint Apostles Peter and Paul
1.1
km
Museum
National Museum in Krakow
720 m
Church
Wawel Cathedral
1.1
km
Tower
Town Hall Tower
1.2
km
ul. Marii Konopnickiej 26
Museum of Japanese Art and Technology
700 m
Church
St. Francis of Assisi Church and Monastery
900 m
Grodzka 53
Jagiellonian University
1.1
km
Bulwar Czerwienski
Monument of the Wawel Dragon
730 m
Restaurants
Novo Square
10 m
ul. Tadeusza Kosciuszki 5 Novotel Krakow Centrum
Vatti - Restauracja Nepalsko
150 m
Al. Zygmunta Krasinskiego 8
Restauracja Armenska
150 m
al. Zygmunta Krasinskiego 8 Prywatny parking
Vidok Restaurant & Cafe
220 m
al. Zygmunta Krasinskiego 1
Cafe Oranzeria
270 m
pl. Juliusza Kossaka 1
Percheron
280 m
Kossak Square 1
Mieszczanska
350 m
ul. Zwierzyniecka 29
The Himalayan Treasure
380 m
Zwierzyniecka 30 Poziom -1
Liberty
400 m
Zwierzyniecka 27
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Great location
Friendly staff
Noisy at night
Pricey meals
8.0/10
Great
Rooms
7.8
Location
8.2
Service
8.9
Dining
8.1
Guest reviews
8.0/10
based on 10 reviews
8.7
8.7/10 based on 4021 reviews
Anthony
United States,
March
2024
8.6/10
I had a wonderful stay at the hotel! The rooms were clean and comfortable, offering great value for money with a beautiful view of Wawel Castle. The staff provided excellent service with warm hospitality throughout. The location was ideal, just a short walk from the attractions, and the dining experience, although a bit overcrowded, offered tasty options. I enjoyed the facilities, especially the homemade pies and jams.
Rooms
9.0
The rooms were clean and comfortable, a good size with powerful aircon and an indulging adjustable chaiselong.
Service
9.0
The staff welcomed me with a warm and sincere smile, providing engaged hospitality from the moment I arrived.
Location
10.0
The hotel's location was excellent, directly on the Vistula River and close to the city center, offering easy access to the main attractions of Krakow.
Dining
7.0
The dining experience was good, with varied and tasty options, although it could be better with a wider selection.
Facilities
8.0
The hotel had great facilities for both business and private stays, offering a comfortable and enjoyable experience.
T.
United States,
February
2024
8.0/10
Our stay at the hotel was enjoyable overall. The rooms were spacious, modern, and quiet. Our 5-year-old son especially loved the toys, blackboard, and ceiling suspended chair. The French beds were comfy, though we expected adjoining rooms to be more closely connected. The AC and wifi were strong, ensuring a comfortable stay, making it a great value for money.
Rooms
8.0
The rooms were large, modern, and clean, providing a quiet retreat. Our son enjoyed the toys and unique features.
Service
9.0
The service at the hotel was exceptional. The staff were friendly, professional, and went above and beyond to meet our needs, from room service to reception and housekeeping. Every interaction was pleasant and efficient, enhancing our overall experience.
Location
7.0
The hotel's location near the Wawel Castle and overlooking the Vistula river was great. While not charming, it provided easy access to the Old Town and key attractions, making it convenient for exploring Kraków. Although not fantastic, it offered a nice base for exploring the city.
Dining
8.0
The dining experience was excellent, providing a varied selection from cereals to cooked breakfast options, including gluten-free choices. The breakfast buffet was extensive, catering to different preferences. The only downside was limited food selection at times.
Facilities
8.0
The hotel's facilities were top-notch, offering a range of services from dining options to car hire. We found everything we needed on-site, from laundry services to tour assistance, which added convenience to our stay.
James
United Kingdom,
February
2024
7.6/10
The hotel rooms were pretty clean and fine in terms of space, but they felt a bit grubby and noisy due to the nearby tram line. The service was overall good, with a few minor hiccups on check-in. The location was decent, close to the Old Town, although some noise from the bar area could be expected. The dining experience offered a wide variety of tasty food options. The facilities were satisfactory.
Rooms
7.0
The rooms were clean and pretty, but felt a bit grubby and noisy due to the tram line nearby.
Service
8.0
The service was helpful and kind overall, with minor issues on check-in.
Location
7.0
The location was pretty good, close to the Old Town, though some noise from the nearby bar area could be expected.
Dining
9.0
The dining experience offered a wide variety of tasty food options.
Facilities
7.0
The facilities were satisfactory.
Nina
United States,
January
2024
8.6/10
My stay at the hotel was fantastic! The rooms were clean and comfortable, and the staff was incredibly friendly and helpful. The hotel's location was superb, close to the main square and within walking distance to many attractions. The dining experience was exceptional with a wide variety of delicious options. Overall, one of my best hotel stays!
Rooms
8.0
The rooms were a bit noisy at night but manageable. They were spacious and suitable for 4 people. I even got upgraded to an executive suite, which was a nice surprise.
Service
9.0
The service was top-notch! From organizing trips to keeping the room clean, the staff was friendly and attentive. I had one of my best experiences at an Accorhotel thanks to their excellent service.
Location
9.0
The hotel is ideally located just minutes away from the main square, offering easy access to the cathedral and castle. Being near the Vistula River and the old town made exploring the city a breeze. A perfect spot with a lot of space for luggage.
Dining
9.0
The dining experience was superb! The breakfast had a great variety of healthy options and I particularly enjoyed the mouth-watering Hungarian beef stew. The staff in the restaurant and at the reception were extremely helpful.
Facilities
8.0
The hotel's facilities were excellent, including a little pool that added to the overall enjoyment of my stay. With all the amenities available, I had everything I needed for a comfortable trip.
Great location
Noisy at night
Kay
United Kingdom,
November
2023
8.2/10
The hotel offers fantastic views, but the rooms may not be as depicted on the website. The service is very nice with friendly and helpful staff. The location is convenient for exploring Krakow, being near the river and a short walk to the Old Town.
Rooms
8.0
Our room had a fantastic view and was recently furnished.
Service
9.0
The staff were very friendly and said hello and good morning regularly.
Location
9.0
The hotel's location is nice by the river, making it a comfortable walk to the Old Town.
Dining
7.0
Facilities
8.0
The hotel features a pleasant bar area and offers various amenities for guests.
John
United Kingdom,
November
2023
8.4/10
The hotel offers spacious rooms with a large bed and a sofa, perfect for a warm stay with a South-facing aspect. The rooms were great, albeit a bit stuffy at times. The hotel staff were really helpful and quick to assist, making our stay very comfortable. The location allowed for easy access to the main square and other attractions, although the breakfast experience was a letdown. The dining options were varied and superb. Overall, a pleasant stay with minor drawbacks in some areas.
Rooms
8.0
The rooms were spacious and cozy.
Service
9.0
The staff was very attentive and accommodating.
Location
8.0
The hotel's location is convenient with easy access to the main square and other attractions.
Dining
9.0
The dining experience was superb with plenty of choices.
Facilities
8.0
The hotel offers nice facilities with a pool and spa.
Alex
United States,
November
2023
8.6/10
I loved my stay at the hotel! The rooms were a bit noisier, but the view of the river and the castle was a real treat, especially with our Accor membership perks. The rooms were spacious, modern, had excellent AC, and strong wifi. The service was top-notch, everyone was always helpful, friendly, and had that professional touch you expect from a quality hotel. The location just outside the old city by the Vistula boulevards was perfect for exploring the castle and the Old Town. The dining options were exceptional with a variety of choices, although the prices could be a bit on the higher side. Overall, a great value for money!
Rooms
8.0
The rooms were spacious, modern, and had great amenities. The noise level was a bit higher, but the view of the river and castle made up for it.
Service
9.0
The service was outstanding. From the hotel lounge to dining areas, the staff was always helpful, friendly, and professional.
Location
9.0
The hotel's location just outside the old city near the Vistula boulevards was ideal for exploring the Castle and the Old Town.
Dining
8.0
The dining experience was exceptional with a wide variety of choices for all tastes, although the prices were a bit high.
Facilities
George
United Kingdom,
September
2023
8.0/10
The hotel rooms were a bit noisier but had the advantage of a beautiful view of the river and the castle. The location is convenient, just outside the remnants of the old city. The rooms were spacious, clean, and had everything I needed, making for a comfortable stay. The service was super friendly and accommodating, with big and comfy beds. The dining was excellent, offering something for everyone, including gluten-free options. Overall, a great stay with a few minor drawbacks.
Rooms
8.0
The rooms were spacious and very clean with a large shower.
Service
9.0
The service was attentive, friendly, helpful, and accommodating.
Location
7.0
The hotel is located just outside the remnants of the old city, which is convenient.
Dining
8.0
The dining experience was excellent, offering something for everyone including gluten-free options.
Facilities
8.0
The hotel provides various amenities and services for a comfortable stay.
Angus
United Kingdom,
July
2023
8.2/10
The hotel has spacious and bright rooms with some details that need improvement, but overall a clean and comfortable stay. The service is friendly and efficient, enhancing the experience. The location is excellent, near beautiful landmarks and the river. Dining offers a good variety, especially the pancakes, but could have more options. The facilities are well-maintained and enjoyable.
Rooms
7.0
The room felt a bit grubby, but it was bright, large, and clean.
Service
9.0
The service was really friendly and very efficient.
Location
9.0
The hotel's location is perfect with a good view of the castle and river.
Dining
8.0
The dining experience was really good, with a lot of options available.
Facilities
8.0
The facilities are well-maintained and enjoyable.
Thomas
United Kingdom,
June
2023
7.8/10
My stay at Novotel Krakow Centrum was overall enjoyable. The room with a river view was a hit with our 5-year-old son, who loved the toys, blackboard, and ceiling suspended chair. However, we were disappointed that our room didn't have the nice view we expected from a different room. The late room readiness until 6:30pm on our first day due to previous guests' late check-out was unacceptable and affected our plans negatively.
Rooms
7.0
Our room with a river view was delightful for our son with its toys and unique features, but the actual view didn't meet our expectations. The delayed readiness until 6:30pm was a letdown.
Service
9.0
The service at Novotel Krakow Centrum truly embodies hospitality. The staff rushed to assist us with a smile, making us feel welcome and valued throughout our stay.
Location
7.0
The location by the river, close to Wawel Castle, is nice for leisurely walks but lacks charm compared to other areas. It's convenient for tourists visiting Krakow for a few days.
Dining
8.0
The breakfast spread at the hotel was impressive, offering a wide range of options including cooked dishes. However, it should ideally be included in the room rate for better value.
Facilities
8.0
Novotel Krakow Centrum boasts a variety of facilities to cater to guests' needs, from room service to tours and ticket assistance.